timelesstreasures web store FAQ section

We have recently closed our brick and mortar store in the Roseburg Valley Mall, to pursue exclusively on-line sales activities. We have dealt in collectible giftware in a retail marketplace as well as on-line for the last 10 years. We work with vendors who only supply quality products and have long established reputations in the buying community.

We accept your secure Visa, Matercard or e-Chieck through PayPal to [email protected]. We also accept money orders and cashier's checks. Payment is expected within 7 days. We have just added Google checkout for your convience.

Once you submit your order, we will e-mail you confirmation and providing appurtenant payment information. When your item is shipped you will receive a second confirmation notifiying you the order has been send from the applicable fulfillment center.

Items sent directly from our business operation will be processed within 24 hours of receiving payment. If your item is being shipped from a warehouse operation or is for a special order item it may take 3-5 days before your receive confirmation. You will be given an estimated time of delivery at the time your intitial order is confirmed. Timeless Treausres cannot conrol the speed of USPS or any other delivery service, we can merely advise you when your item was put into transit.

Yes, we ship worldwide. Please email us for an excact quote for countries other than USA and Canada. We can accept payment for international purchases in USD only. Due to our large volume, your package will declare the amount your actually paid for the goods (excluding shippin costs) and may be subject to your country's taxes and/or tarrifs.

Please e-mail use with any questions at: [email protected] and we will within 24 hours of receiving your message. Thank you for looking at our items.

At the close of your final purchase all the applicable shipping rates will be added together for a combined total. The first item will be charged full shipping/handling rate and $1.00 will be taken off for each additional item. (Example: If you purchase 7 items - $6.00 will be taken off the total shipping/handling charge.) If six or more items are purchased on one time an additoinal quantity discount will be applied to all shipping/handling charges.